Introduction
Welcome to Abyss Tours! We are committed to protecting your privacy and ensuring your personal information is secure. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our travel booking platform. By accessing or using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, email address, phone number, billing address, passport details (where applicable), and emergency contact information.
- Travel Preferences: Information about your travel interests, preferred destinations, and travel dates.
- Usage Data: Information about how you use our website, such as browsing history, search queries, and IP addresses.
- Cookies: Small data files stored on your device to enhance your browsing experience.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling travel bookings
- Communicating with you about your itinerary, travel confirmations, and updates
- Improving our website and services
- Personalizing your travel recommendations
- Sending promotional offers and travel newsletters (with your consent)
- Complying with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers:
Airlines, hotels, car rental companies, and other travel partners are involved in fulfilling your bookings.
Legal Requirements:
When required by law or to protect our rights, we may disclose your information to relevant authorities.
Payment Gateway and Security
We use secure payment gateways to process your transactions. All payment information is encrypted using SSL technology to ensure your data is protected. We comply with all legal requirements and industry standards to safeguard your payment details.
Cancellation and Refund Policy
We understand that travel plans can change. Please review our cancellation and refund policy:
- Cancellation: Cancellation terms vary depending on the specific booking and the travel partner’s policies. Please refer to your booking confirmation for details.
- Refunds: Refunds, if applicable, will be processed according to the terms of your booking and the travel partner’s policies.
Travel Insurance
We strongly recommend purchasing travel insurance to protect yourself from unexpected events such as trip cancellations, medical emergencies, or lost luggage.
Legal Compliance
Our business complies with all relevant laws and regulations, including those related to consumer protection, data privacy, and travel services.
Customer Trust and Support
We value your trust and strive to provide exceptional customer support. If you have any questions or concerns, don’t hesitate to get in touch with our customer service team at [info@abysstours.com].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Abyss Tours Email: info@abysstours.com
Thank you for choosing Abyss Tours! We appreciate your trust in us and look forward to helping you create unforgettable travel experiences.
